Fraud perpetrators may cold call you claiming there are problems with your computer and they can help you to solve them. Those fraud perpetrators often use the names of well-known companies such as Microsoft, Apple or IBM. They could even use the name of your broadband provider to sound more legitimate.

The fraud perpetrator will ask you to complete a number of actions on your computer, and the may even be able to demonstrate an “error”. The fraud perpetrator may instruct you to download what is known as a “REMOTE ACCESS TOOL”. This tool gives the scammer access to everything on your computer. The fraud perpetrator can access and copy your data, or download malware onto your computer to monitor what you do in the future. They can even access your online banking, and transfer money between your accounts.

You could also be asked to pay for the “assistance” you have been given. This could be a one-off payment or an ongoing direct debit over many months/years/decennia. If you do provide payment details, these details may be used to commit further fraud against you.


MR. BAS A.S. VAN LEEUWEN (LL.M., ESQ.), attorney at law and forensic auditor, assists clients with criminal matters, administrative supervision and enforcement cases, and internal and external investigations. Cases involving accusations of fraud, bribery, money laundering, corruption or violations, financial mismanagement, of international sanctions seriously disrupt a client’s operations and damage their reputation. At a client’s request, the attorney can conduct internal investigations, advice, litigate and negotiate with regulators and the Public Prosecution Service. He delivers swift solutions that address the underlying problems for urgent matters. Sometimes, his clients are injured by non-compliant conduct; sometimes they find themselves accused of the same.